Privacy Policy

Data controller

NeuroGen Lab Softwareentwicklung & KI-Beratung, Gartenweg 2, 16515 Oranienburg, Germany.

Privacy contact: [email protected] · Phone: +49 1512 2582232 · Website: https://getgeofix.com

We have not appointed a Data Protection Officer.

Personal data we collect

• Email address and name (if provided) for orders, delivery, and support.
• Website URL you submit — required to perform the service.
• Company and billing details when needed for invoices or B2B orders.
• Payment status and identifiers from Stripe Checkout. We do not store full card numbers.
• Messages you send us by email or phone.
• Cookie and analytics identifiers when you consent to optional cookies.
• Internal order notes, delivery logs, and admin operational records.

Why we use data

• To perform the contract: run checks, prepare reports, deliver files, and coordinate optional implementation.
• To process one-time payments and comply with tax and accounting obligations.
• To respond to support, legal, and privacy requests.
• To secure our sites, prevent abuse, and improve the service.
• For analytics and marketing only with your consent to optional cookies (see Cookie Policy).

AI and automated processing

We may use external AI or LLM service providers (such as OpenAI, Anthropic, Google/Gemini, or Perplexity APIs) to help analyse public site content and prepare reports. We do not use automated decision-making that produces legal or similarly significant effects about you.

Do not submit special-category personal data through our forms or email.

Service providers

We use trusted providers that process data on our instructions, including:

• Stripe — one-time payments through Stripe Checkout and fraud prevention.
• Google Workspace — transactional and support email.
• Netlify — hosting and CDN.
• Google Tag Manager / Google Analytics 4 — analytics when enabled.
• Google Ads, Meta (Facebook) Pixel, and LinkedIn Insight Tag — marketing when enabled.
• AI service providers listed above for report preparation.

How long we keep data

We keep data only as long as needed for the purposes above: order and billing records for accounting and dispute periods, reports and delivery logs for support and service history, support messages for a reasonable period, and consent logs for compliance.

You may ask us to delete data where we have no overriding legal reason to keep it.

Your rights

Depending on your location, you may have rights to access, rectify, erase, restrict, object, or port your personal data, and to withdraw consent for optional cookies.

Contact [email protected]. We respond within the time required by applicable law.

You may lodge a complaint with your local supervisory authority. In Germany, you may contact the data protection authority for Brandenburg or the Federal Commissioner for Data Protection and Freedom of Information (BfDI).

International transfers

Some providers may process data outside your country, including outside the EU/EEA. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

Security

We use reasonable technical and organisational measures to protect personal data. No online service can be guaranteed 100% secure.

Customer accounts

Customer accounts are not offered on the public site at launch. If we add accounts later, we will update this policy.

Children

Our services are aimed at businesses and adults. Do not use the service if you are under 18 without appropriate authority.

Changes

We may update this Privacy Policy. The date on this page shows the latest version.