Weekdays — usually within 24 hours
This is a target response time, not a service-level agreement. Urgent payment or delivery issues get priority during business hours when possible.
Get in touch with GEO Fix
Email us about AI-search readiness, plans, delivery, billing, or partnerships. We usually reply on weekdays within about 24 hours — not a guaranteed SLA.
Fastest channel: [email protected]. Describe your task and share your site URL; we will reply with next steps. Phone: +49 1512 2582232.
What people usually ask about
- Choosing a plan and what is inside the report.
- CMS compatibility, file delivery format, and instructions.
- Enterprise and agency requests, white-label, or batched audits.
- Legal questions (Terms, Privacy, Refund) and company billing.
Response time
Mon–Fri, 09:00–18:00 CET
Weekends and bank holidays may take longer.
GEO Fix helps prepare a website for AI search. We do not guarantee inclusion in ChatGPT, Gemini, Perplexity or any AI-generated answer — that decision rests with the platforms themselves.