Most owners check if their website is in ChatGPT by typing their company name. Buyers don't search that way. They ask for categories.
This post is a testing methodology — prompts, a scorecard, and what to record. It is not a diagnosis of why you're missing (→ that post) and not a fix guide (→ implementation post.
The two tests you need (different questions)
You need both. ChatGPT can "know" your brand from old training data while failing to cite your site in a live search answer. Access test without recommendation test = you don't know if buyers see you. Recommendation test without access test = you can't explain why.
Step 1: Build your prompt list (5 queries minimum)
Pull from sales calls and proposal requests — not marketing brainstorms.
Template prompts:
- What are the best [your category] in [your city/region]?
- Recommend a [your service] for a [customer size/type] company
- Who are trusted [your niche] providers for [specific use case]?
- Compare top [your category] companies — who should I shortlist?
- What should I look for when hiring a [your service] firm?
Do not use: "Do you know [Company Name]?" — that measures brand recall, not category visibility.
Run each prompt 3 times on different days. ChatGPT answers shift. You're scoring patterns.
Step 2: Score each answer (0–3 rubric)
For each prompt run, record:
Scorecard template:
Interpretation:
Median 0 across category prompts + strong Google rankings → run the access test next. Don't open a schema guide yet.
Step 3: Run the access test
Check whether AI search crawlers can reach your site:
- Visit yoursite.com/robots.txt — look for OAI-SearchBot or blanket Disallow: / rules
- Review Cloudflare or security plugin settings for AI bot blocks
- Run GEO Fix's free Express Check — it tests crawler access and flags structure gaps
Red flags to watch for:
Recommendation test median 0 + blocked crawlers = Bucket 1 in our diagnosis framework. Fix is technical — Starter from $199 or Pro from $399 one-time covers most Bucket 1–2 deployments (see the fix guide), not more blog posts.
Step 4: Side-by-side competitor spot check
Pick one competitor ChatGPT cited in your scorecard. Don't audit their whole site — check three things only:
This isn't competitive intelligence theater. It's one row of evidence for which bucket you're in.
Step 5: Google comparison (one query only)
Pick your highest-stakes category query. Run it in Google and ChatGPT same day.
Divergence is normal. Semrush found AI-referred visitors convert roughly 3x more often — so "we rank on Google" doesn't answer the ChatGPT column.
What this methodology deliberately excludes
- robots.txt syntax tutorials → GPTBot guide
- Fix deployment steps → fix post
- Why competitors win on authority alone → competitors post
Keeping tests separate from fixes stops the "read six articles, same checklist" problem.